Submit a support ticket

Please follow these recommendations when sending the request:

Enter your order/license number.
We will check your order and module that you purchased before responding.

Make sure to provide all the relevant information about the issue.
The more details you give, the faster we will be able to find a solution.

If you want us to help you fix the issue, please share the access to your store.
We do not implement any changes without your consent and do not keep your passwords.

Example credentials:

SSH access

Address: (or
Port: 22
Login: user_name
Password: ******

Admin access

Login: user_name
Password: ******

Please use our application for secure password transfer.

Upload any relevant file e.g. screenshot of website error.